For Organisations
Wraparound support for
psychological safety
in the workplace
We provide training, consultation, and support
in the four domains of workplace
behavioural threat management:
RESPONSE. MANAGEMENT. RESTORATION. PREVENTION.
The Problem
Modern organisations strive to provide a safe and positive work environment, but must also manage a range of concerning behaviours. These may be in the form of aggression from clients or customers, abuse on social media, threats to staff, persistent complaints, damage to property, or other external challenges. Internally, matters of psychological safety, exclusion, bullying, or family violence may impact staff morale and productivity.
Handling these critical issues can be frustrating and resource-intensive without leading to meaningful outcomes.
Our Solution
Right in the Head assists organisations to respond to harmful behaviours, manage the people affected, restore a safe environment, and prevent further harm.
What It Looks Like
We offer several modes of client support, including in-person training and workshops, one-on-one mentoring and supervision, review and development of policies and documentation, and project implementation for in-house behavioural threat management programs. Each organisation is different, with different needs. Right in the Head tailors services and programs to size, resourcing, and stakeholder goals.
RESPOND
WORKPLACE HARM RESPONSE
- Recognising and de-escalating distressed and disruptive behaviours
- Psychological safety for frontline responders
- Managing persistent and intrusive contact (stalking, harassment, unreasonable complaining)
- Family violence and stalking: research, risk factors, response, and safety planning
- Handling conspiracy theories and extreme ideologies
- Responding to online interpersonal harm (harassment, doxxing, cyberstalking, threats, and trolling)
MANAGE
MANAGING WORKPLACE HARM
- Fundamentals of threat assessment and management
- Developing internal threat assessment and management teams for organisations
- Translating instinct and gut feeling to meaningful risk assessment
- Best practice in evidence-based assessment and bias minimisation
- Defensible decision-making in risk assessment and management
- Trauma-informed staff culture, conduct, and performance management
- Supporting psychological safety in return-to-work practices
RESTORE
RECOVERY AND RESTORATION FROM WORKPLACE HARM
- Post-incident debriefing and psychological trauma care
- Building workplace resilience and self-care culture
- Interventions for persistent fear and anxiety in staff and stakeholders
- Team dynamics psychology and troubleshooting
- Supporting managers and leaders in maximising staff wellbeing
- Developing a culture of reflective practice
PREVENT
WORKPLACE HARM PREVENTION
- LGBTQIA+ psychological safety and ally programs
- Understanding and supporting neurodiversity
- Safe and effective bystander intervention practice
- Sexual harm prevention and developing consent culture
- Practical implementation of DEI (Diversity Equity and Inclusion) policies
- Maintaining professional boundaries and accountability
Innovative psychological solutions for individuals and industry leaders.
Mastering the method
in madness
